Author: Biz India

“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” – Thomas Edison Life in the dynamic and unpredictable business world means that sometimes things will not go according to plan. When a business, country or world is in crisis, it is easy to become trapped beneath a mountain of problems but, in order to succeed, individuals must be motivated and be able to sustain performance during a crisis and times of stress. Many people respond to a crisis by being overwhelmed by stress, which turns to fear. It is easy to be afraid when you have a crisis situation, but if you remain brave, everyone around you will be too, and together you will be able to turn anything around. Whatever you chose to focus on as your life’s work has to be a lifetime commitment. takes work and a relentless attitude. It is essential for everyone during a crisis to show sincere interest in every single customer as an individual, to thank them for any purchases and invite him or her to return. Customer service is treating customers like houseguests or good friends. Make sure things are right and they will remember, tell their friends about your company and more specifically…about you. And for you to realize that money is the by-product of a relentless commitment...